Professional Support System
SUBSeven.com.my

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FAQs:
1. What is web hosting?
Answer:
Web hosting is the act
of renting space and bandwidth through a company so that you may publish
your web site online.
2. What is
shared hosting?
Answer:
Shared hosting refers to the fact
that your site is on one server, and that this server hosts mulitple sites. You
are virtually shared - your site will not be the only one on this
specific server.
3. What is a domain name?
Answer:
A domain
name is a sequence of letters and numbers which determine the address of your
site. Example domain name is "atasha2u" You need to register a
domain name before your web site becomes accessible at this address. To register
your domain name, please
click here.
4. How do i upload my website?
Answer:
The main method of uploading files to your site's account
is by using FTP. When you sign up with a host, you will probably get an
FTP account that lets you access files in your account (usually
ftp.yoursitename.com, your main account name and password). Then you can
use a built-in Windows or Internet Explorer FTP client, or some other software
that supports FTP such as CuteFTP, WS_FTP, or Total Commander, to transfer files
from your hard drive to your account. If you don't get an FTP account or
if you prefer a Web interface, you can use your account control panel's File
Manager instead.
All these methods will work fine, but we recommend using dedicated FTP programs
as the preferred solution because these programs have the best user interfaces
and support advanced options like setting file permissions and resuming aborted
file transfers.
5. Will you place any ads on my website?
Answer:
Absolutely not. We does not place any advertisement on your website whatsoever.
No banners, no annoying pop-ups, no branding of any kind. You have full control
over your website and its content.
6. Will I have unlimited access to update my web pages?
Answer:
Absolutely! You have unlimited access via FTP 24 hours a day, 7 days a week. You
can create and maintain your web pages on your own computer and upload files to
your website at anytime.
7. How long does it take to set up a new account?
Answer:
Usually within 15Mins-12 hours of receipt and confirmation of payment.
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Business
Hours: 10AM - 6PM